Return Policy for Francine's Cakes 

At Francine's Cakes, we strive to provide our customers with an exceptional and enjoyable learning experience. We understand that sometimes plans change, and we have crafted our return policy to accommodate these situations. Please carefully review our return policy below to ensure a seamless experience.

1. Class Cancellations and Rescheduling:

1.1. If you need to cancel or reschedule a class, please notify us at least 1 day before the scheduled class date. You may send an email to info@FrancinesCakes.com or call us at 516-401-4977 during our business hours.

1.2. For cancellations made at least 1 day before the scheduled class date, we will issue a full refund to the original payment method or offer a credit for a future class.

1.3. No refunds or credits will be issued for cancellations made less than 1 day before the scheduled class date or for no-shows.

1.4. We reserve the right to cancel or reschedule any class due to insufficient enrollment or unforeseen circumstances. In such cases, we will notify registered participants as soon as possible and provide the option of a full refund or credit for a future class.

1. Class Transfers:

2.1. If you would like to transfer your class registration to another person, please notify us at least 1 day before the scheduled class date. You may send an email to info@FrancinesCakes.com or call us at 516-401-4977 during our business hours.

1. Exceptions:

3.1. We understand that unforeseen circumstances may arise. In cases of extreme weather, medical emergencies, or other extraordinary events, we will review refund requests on a case-by-case basis and may issue refunds or credits at our discretion.

By registering for a class at Francine's Cakes, you agree to these terms and conditions. If you have any questions or concerns about our return policy, please contact us at info@FrancinesCakes.com or 516-401-4977 during our business hours.